How can I submit crash reports to you?
2016-03-14 18:09 Stored in:Help
For me to receive and react on application crashes, I need you to share crash reports with me, the app developer.
If you are using a beta version of TrailRunner touch, crash data is automatically sent to me but not if you are using the version from the app store.
For the latter, please go to the Diagnostics section of the Privacy settings and make sure that I can receive crash data.
To share crash data with iOS developers
Sending Other Crash and Low Memory Reports
Some special types of crash reports are not automatically being sent to me. For example low memory crashes.
You can retrieve crash reports from your device and send them to me via email by following these instructions.
If you are using a beta version of TrailRunner touch, crash data is automatically sent to me but not if you are using the version from the app store.
For the latter, please go to the Diagnostics section of the Privacy settings and make sure that I can receive crash data.
To share crash data with iOS developers
- In Settings, tap Privacy.
- Scroll to the bottom and tap Diagnostics & Usage.
- If necessary, tap the Share With App Developer switch to enable it.
Sending Other Crash and Low Memory Reports
Some special types of crash reports are not automatically being sent to me. For example low memory crashes.
You can retrieve crash reports from your device and send them to me via email by following these instructions.
- Open Settings app
- Go to Privacy, then Diagnostics & Usage
- Select Diagnostics & Usage Data
- Locate the log for the crashed app. The logs will be named in the format:
_ _ - Select the desired log. Then, using the text selection UI select the entire text of the log. Once the text is selected, tap Copy
- Paste the copied text to Mail and send to an email address as desired
How can I quit TrailRunner touch when the synchronization seems to rund endlessly
2013-08-13 22:38 Stored in:Help
Problem: It may look like TrailRunner touch synchronizes with dropbox endlessly.
Solution: Force quit TrailRunner touch and synchronize again. The new attempt should go through then.
Hint: This article explains how to force an application to close: http://support.apple.com/kb/ht5137
Solution: Force quit TrailRunner touch and synchronize again. The new attempt should go through then.
Hint: This article explains how to force an application to close: http://support.apple.com/kb/ht5137
How can I create off-road routes?
2013-01-04 22:36 Stored in:Help
Solution: Transit location pins can be of type off-road. TrailRunner touch will then create a straight connection between the last orange transit location, the green off-road transit location and the upcoming transit location.
How-To: Either open the routing popover and set the mode to off-road. Then all further pints will be of type off-road. Alternatively convert an exiting pin by pressing on the transit location pin and choosing the corresponding command.
Contribute: To improve the mapping coverage of this area, you may want to contribute to the openstreetmap.org project. Layout the "missing link", export a GPX file and upload it to the openStreetMap network. It may then take up to two weeks until the track is available within TrailRunner touch.
How can I edit an imported route?
2012-11-21 18:45 Stored in:Help
Problem: You have imported a GPX file and want to edit the course.
Solution: Select the imported route and in the details popover flag the route. It now is displayed persistently in the background. Now start creating a new route and retrace its course.
Solution: Select the imported route and in the details popover flag the route. It now is displayed persistently in the background. Now start creating a new route and retrace its course.
How can I import routes?
2012-04-24 10:23 Stored in:Help
TrailRunner touch can import routes from your dropbox folder that is shared with your computer.
On your computer, visit the following folder in your dropbox:
dropbox/Apps/TrailRunner/Import
Place a GPX file into that folder and start TrailRunner touch on your iPad.
Tap on Synchronize Now
The route is now being imported to TrailRunner touch and is then moved to
dropbox/Apps/TrailRunner/Trash
On your computer, visit the following folder in your dropbox:
dropbox/Apps/TrailRunner/Import
Place a GPX file into that folder and start TrailRunner touch on your iPad.
Tap on Synchronize Now
The route is now being imported to TrailRunner touch and is then moved to
dropbox/Apps/TrailRunner/Trash